Cloverleaf are offering the Active Listening training which will be accredited with Continuous Professional Development Certification (8 CPD Points).
This online training is delivered over two sessions, both sessions must be attended to gain the CPD Certificate. Both dates run from 9.30am until 12.45pm.
Session 1 - Wednesday 3rd February, 2021
Session 2 - Wednesday 10th February, 2021
This course works well as a stand-alone course and has been successfully delivered to professionals and those with an interest in personal development.
Active Listening is a highly valued, interpersonal skill that you can acquire and an essential part of effective communication. It includes developing a particular ethical way of being and using a framework of skills – both verbal and non-verbal which enable the speaker to feel both valued and heard.
Active Listening skills are an important aspect of management; both of interpersonal and intrapersonal situations. They are essential within mediation, conflict management and increasingly within support offered to those with mental health issues. Essentially, wherever there is a relationship, there is a need for Active Listening skills.